Terms and conditions


Welcome to www.messageandabottle.co.uk. This Website is owned and operated by The Whisky Tasting Company Limited. References to "we", "us" or "our" are references to The Whisky Tasting Company Limited. We are a company registered in England and Wales (company number 7131510), and our address for correspondence is Hazelmere, Wenlock Road, Shrewsbury, Shropshire SY2 6LB, UK. Your use of this Website and your purchase and use of our products and services is at all times subject to these Terms and Conditions. If you do not agree to these Terms and Conditions, please refrain from using this Website and do not purchase products or services from us.

These terms and conditions also incorporate our Privacy Policy.


From time to time we might need to change some of our Terms and Conditions, with or without notice to you. The Terms and Conditions applicable to your access to and use of this Website and your use or purchase of our products or services will be the version that is current and displayed on this Website as at each date you access it or make a purchase from us.


We will only sell alcohol to persons over 18 years of age. By placing an order, you confirm that you and the recipient are at least 18 years old and of legal minimum age for purchasing alcohol in your country of residence.


We accept payment in Great British Pounds Sterling (£GBP) using most debit and credit cards through our merchant bank. We can process payments either online or by telephone. We will only accept payment if we are able to supply your products.

We will send you an order confirmation that indicates we have received your order, though this does not form a contract between us.

When we send you a despatch notification to indicate acceptance of your order, a contract is formed between us. This process helps protect against mistakes made in pricing or where we are unable to supply a product for some reason. We will always contact you to agree any changes and will immediately make any refunds if we are unable to fulfil an order.


We take security of information extremely seriously and comply with GDRP data protection laws within the UK and we are also registered with the information commissioner’s office (the ICO).  The Information Commissioner’s Office (ICO) upholds information rights in the public interest, promoting openness by public bodies and data privacy for individuals.

When making payments all information is entered onto a secure server that uses SSL. This means the data is encrypted before it is sent securely across the Internet.

We do not keep credit or debit card numbers and do not write them down when taking telephone orders; these are entered solely onto the secure server of our banking supplier, one of the leading names in online payments worldwide.

If you have any questions about any aspect of site security please contact us at.


When you join The Whisky Tasting Company or when you make a purchase from this website, we collect personal information to enable us to process and deliver your order. By registering your details on our website, you consent to us maintaining, recording, holding and using personal data we collect about you.

We do not disclose customer information to third parties other than when order details are processed as part of order processing. Cookies are used on this site to keep track of the contents of your shopping cart. They are also used after you have logged on as part of that process. You can turn off cookies within your browser; if you turn off cookies, you will be unable to place orders or benefit from features that use cookies.

Data collected by this site is used to (i) Fulfil customer orders (ii) Administer and enhance our services (iii) only disclose information to third-parties for goods delivery purposes.


We are currently only able to supply UK customers but hope to offer our products and services outside the UK in the future. Please contact us if this is of interest to you.


We want you to enjoy your products from us, but if you do decide to cancel an order or return some products you can do so in line with distance selling consumer laws.  Any returned products must be returned to us as new, with all packaging intact and with unbroken seals. The cost and arrangement of returning the product is your responsibility. In some cases, at our sole discretion, we may not accept your order and provide a full refund for any money paid to us.


All copyright, database rights, trademarks and any other intellectual property rights in content on this website, such as text, graphics, logos, banners, images, buttons, underlying source code and software, is the sole property of us or the applicable licensor.

Any use (including copying, reproduction, duplication, transmission, or display of the content of this website, without the express written permission of us or the applicable licensor) for purposes other than the viewing of information or for ordering purposes, is strictly prohibited.

Permission is granted to electronically copy, and to print in hard copy, portions of this website for the sole purpose of placing an order with us.


Standard deliveries are made from Monday to Saturday (excluding public holidays, subject to the services provided by parcel companies at the time), though express (next day).  Whilst a particular delivery time is outside our direct control, the couriers we use usually provide a parcel tracking service.

It is your responsibility for someone of at least 18 years of age to accept the delivery from the courier.

Sometimes, particularly in times of extreme weather conditions, deliveries might get delayed. In these cases, where it is collected from us on time, we will try to secure a refund on your behalf.


We have taken every effort to ensure that the information on this website is accurate and up to date. However, we take no responsibility whatsoever for information that is incomplete, inaccurate or out of date and shall not be held liable to any individual or business for any damage or loss which may have occurred from the use of any material contained on this website.

We assume no responsibility whatsoever for any links to the Internet or other third party websites from this website. Once you activate these links you will leave this website and our responsibilities end.

Whilst we aim to always provide the whiskies that we show we may have to occasionally substitute one or more whiskies in a set. This may be necessary because a lot of the whiskies are from small batches and limited bottlings where they may become unavailable. Where we have to substitute a product we will always replace a whisky with one of equal or higher value and will not charge any extra for doing so.


If you have any comments on the above or wish to contact us please do so by telephone or in writing (post or email). Please note that our office is a correspondence address only.

If you would like to contact us in writing this is our correspondence address:

The Whisky Tasting Company

Trading as ‘Message And A Bottle’
Hazelmere Wenlock Road

Telephone: +44 (0)1743 247220